Optelec Traveller HD
Shipping Policy
Return Policy
Learn More.
Would you like to read in multiple locations? Are you looking for a more natural and fluent reading experience?
Take it anywhere
Unlike desktop magnifiers, the Traveller HD allows you to comfortably read letters, newspapers and other materials at the dining table, in bed, or in your favorite chair. Wherever you are, at home, in the office, at school or on vacation, the Traveller HD is your ideal light weight reading companion.
Slide & Read
Improve your reading fluency with the Traveller HD. Its unique Slide & Read mechanism provides you with a more natural reading experience, especially for those people that find it difficult to keep their hand steady. Simply slide the screen across a line of text and view the content on-screen. It has never been easier to follow the line or sentence. Sliding back and forth enables you to recognize the shapes of individual words. You can see a more complete line of text due to the large screen, so you can read even more fluently.
Superior image quality
In high definition, enjoy stepless and variable zoom, with adjustable magnification starting at 2.4 times, the Traveller HD allows you to see smaller details of photos and text on the high brightness 13.3-inch widescreen.
What's unique about the Traveller HD?
1. The roll enables you to effortlessly navigate from the top to the bottom of the document.
2. The slides help you to follow a straight line.
3. Use the Zoom wheel to adjust the level of magnification.
4. Use the reading line to stay straight while navigating horizontally.
5. The large 13.3 inch screen makes it easier to recognize the words that are being displayed. The brightness can be customized from ultra bright to soft and sharp.
6. Press the Open / Close button to unlock the Traveller HD and lock it securely into place.
Shipping
Items are shipped within 1-2 business days after order is received. Unless item is out of stock. All orders are ground shipping through USPS, UPS, DHL, or Speedy delivery . Delivery company usually depends on size of the package and area of delivery. We ship to the United States Orders are delivered within 2-8 business days depending on delivery time from Minnesota. Holidays may take longer. Orders will be updated by email (if supplied).
Our policy lasts 15 days. If 15 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, and in the same condition you received. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) -CCTVs (desktop, portable, handheld) are limited to a restocking fee as that item is deemed a demo piece of equipment. - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 15 days after delivery Refunds (if applicable) Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund, first recheck your bank account. Then contact your credit card company; it takes some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all this and still have not received your refund, don't hesitate to contact us at info@thelowvisionstore.com. Sale items (if applicable) Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. Suppose you need to exchange it for the same thing, email erick@thelowvisionstore.com and send your item to The Low Vision Store, 2200 University Ave W, Suite 200, Saint Paul, MN 55114, United States. Gifts If the item were marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return. Shipping To return your product, you should mail your product to The Low Vision Store, 2200 University Ave W, Suite 200, Saint Paul, MN 55114, United States.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.