Shipping & Returns

Shipping:

Orders placed before 1:00 PM Central Time ship out the same business day. Orders placed after 1:00 PM or on weekends/holidays will be shipped the next business day. Once your order ships, you will receive a tracking number via email.

Returns:

We offer a 14-day return window from the date of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. To initiate a return, please contact our customer support team. Return shipping costs may apply unless the item arrived damaged or incorrect.

651-203-2200

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📬 Request a Catalog

Looking for more details about our products or services? Request a free catalog and we’ll send it to your mailbox!

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Need help? Contact The Low Vision Store for product support, questions, or assistance. We're here to help by phone, email, or our convenient contact form.